General / Payment:

To get an instant, free quote, simply select your project type and language, upload your files, and click the “Get instant quote” button at the bottom of the page. You’ll also be able to see your quote immediately on the right side of the Quote page in the “Order Summary” section and in your email.

With TranslationSimplified, it’s easy! You fill up a form with your name and corporate email ID. The system will then mail you your username and password, which you can use to log into the portal.

So you’re ready to transform your content? Great! Before we send your project off to our qualified and experienced team of translators, you must approve the quote. To do this, log in to the TranslationSimplified dashboard with your username and password. You’ll see a section called “Unconfirmed Quotations”, which outlines the details of your quote. Under the “Actions” header, click “Confirm”. This lets us know that you’re ready to move forward, and once we confirm it at our end, we’ll start transforming your content right away.

We accept all major debit/credit cards and PayPal.

Once you’ve approved the quote in your dashboard, you need to pay the quoted amount. You can pay through Paypal or directly and securely on our site.
For some projects, you can pay after project completion. To do so, please upload a purchase order. You’ll receive an invoice against the purchase order when we’ve finished your project. You’ll receive your output files when the pending invoice has been paid. Please contact us to discuss how you can set up invoicing.

Turnaround times are project-specific, but we’ll always do our best to deliver professional results on time. We’re currently working on a new dashboard feature that will list your project completion date at the time you request your quote.

You can cancel your order before you receive our confirmation, and we will refund the complete amount to your wallet. But once we confirm the project, you cannot cancel the project.

When the order is cancelled, the money is credited to your wallet. It can be either used to order the next translation project or fully refund your account. But if the order is confirmed from our end, the money cannot be refunded.

Yes, definitely! You may contact us on sales@translationsimplified.com or through our contact form.

If the workload reduces, the balance will be credited to your wallet. If the workload increases, you will have to pay the remaining amount.

We cannot refund the amount once we have accepted the order.

At TranslationSimplified, we value your privacy and security. Find our full Privacy Policy here. We sign an NDA with all our resources and linguists before giving them your content, and we sign an NDA with you as a customer as well. A signed NDA copy is automatically shared with you for signatures from your end. Our platform is GDPR-compliant. All the data will be stored in the EU region, including the project files. Read our privacy policy here.

For step-by-step tutorials on how to use our services, check out our help and support videos. Still can’t find what you’re looking for? A customer service representative will be happy to assist you.

TranslationSimplified Specific:

TranslationSimplified is your one-stop solution for translation and localization services. We provide fast, reliable, and affordable quotes and take on projects in a number of formats – from audio to video to text.
Our cloud-based project management software means your job gets completed without the tedious back-and-forth of a manual workflow, which translates to lightning-fast turnaround times. Our extensive network of qualified and experienced translation professionals is ready to make your content culturally relevant in your chosen locale while maintaining your unique brand voice.

If you want to grow on a global scale, localization is a must. With localization, we translate your content and transform it to be culturally relevant to your target audience. A localization company will consider content nuances such as colours, graphics, and format, adjusting these to deliver your message with maximum impact. Localization is the best way to be sure you’re reaching potential customers in a given culture while maintaining brand voice consistency.

We translate and localize content in different formats. Some examples of projects we take on include brochures, training videos, promotional videos, entertainment and informative audio and video, PowerPoint presentations, product manuals, and marketing collateral. Got a project that’s not listed here? Contact us, and we’ll set something up!

If there are sentences or strings that have already been translated, we retrieve them from the translation memory and re-use them. This saves you from spending on additional time and effort in translating them all over again.

Yes. If there are sentences or strings that have already been translated, we retrieve them from the translation memory and re-use them. This saves you from spending on additional time and effort in translating them all over again.

To login to your dashboard, go to the top right corner of our website and click “login / sign up”. Simply head to our website, enter the username and password from your email, and voilà – you’re in!

All project information can be found in your dashboard. When our translators are done with your project, the “Status” column of the “Running Projects” section will change to Completed. Your output files will be uploaded if you’ve paid in advance. If you’ve issued a purchase order (PO), your output files will be uploaded when your pending invoice has been paid.
Stay tuned for an upcoming dashboard feature that will let you know the completion date of your project in advance!

We will store your files in the dashboard for six months after the completion of the project.

For a full list of supported files, see our Tech Stuff page.

Your output file format will depend on your project type. Your files will be uploaded to your dashboard upon project completion. For a full list of supported files, see our Tech Stuff page.

We’re always looking for skilled, certified translators to join our ever-growing team. If you think you’d be a good fit with the TranslationSimplified culture, we’d love to hear from you!